Terms & refunds
Last updated: November 13, 2026
1. Who you are buying from
Spin & Scale, the modules of it sold on their own and the Discovery Coaching Call are sold by Jupita FZE, Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates (Formation Number 4423805).
In these terms, "we" and "us" mean Jupita FZE. Basil, known as Arensky, writes Spin & Scale and gives the calls. You can reach us at contact@arenskymusic.com.
2. What you get
Spin & Scale is an online program for DJs and producers. It is written, on a reading platform, with quizzes, ranks, templates and contact files.
The Discovery Coaching Call is a one-hour video call with Basil. For a limited time, Spin & Scale comes with one of these calls at no extra cost (see section 9).
Both are learning products. They share what worked for Basil and how this industry works. They do not promise a signing, a booking or an income. What you get out of them depends on the work you put in.
Part of Spin & Scale can also be read for free, with a free access code, and two of its modules can be bought on their own after that: The Booking Engine and The Music System, each with its templates (see section 6).
3. Who can buy
You need to be 18 or older. If you are 16 or 17, you need the agreement of a parent or guardian. The same applies to free access.
4. Price and payment
Prices depend on your country: the one we place you in when you first ask for free access, from where you connect. They are shown in that country's currency on the platform, in our emails and on the payment page, which charges that currency, and they include any tax that applies. Your country stays the same for as long as your access exists; if it is wrong, email us and we will correct it. The Discovery Coaching Call is 97 US dollars in every country. You pay once, at checkout, through Stripe, which sends you a payment receipt by email. Your bank may add a currency conversion fee, which we do not control. A promo code only counts if you enter it at checkout. The free access discount is applied for you (see section 6).
5. Your access to Spin & Scale
Right after payment you receive an email with your personal access code. There is no account and no password. If you already have free access, the full program opens on the code you already use.
The code is for you only. Do not share it, post it or resell it. We can switch off a code that is shared or misused, and a code is switched off when the purchase is refunded or disputed with the bank. A code that started as free access goes back to free access instead (see section 6).
"Lifetime access" means you keep your access for as long as Spin & Scale exists, with every update added to it. If we ever close the platform, we will email you at least 90 days before, so you can download the files.
6. Free access
You can ask for free access to part of Spin & Scale with your email. You receive a personal access code that works like a paid one, with these differences:
- It opens a short welcome lesson, picked from four quick questions, then Before You Start, Who I Am, the Prologue and Module 4, Foundations, with its quiz and its files. The other modules show as locked, and so do the final quiz and the certificate.
- It costs nothing and asks for no payment details.
- The rules of section 5 apply to it: the code is for you only.
- We can change what free access opens, or stop offering it, at any time. Your progress stays saved on your code.
Buying after free access. You buy the full program from the platform, at the price of your country. The full program then opens on your free access code, and your progress, XP and rank stay. It is a purchase like any other: these terms apply to it in full, and the 90-day guarantee of section 8 counts from the day you buy. If the purchase is refunded or disputed with the bank, your code goes back to free access instead of being switched off.
The free access discount. When you finish the free part, that is every page of Foundations, the full program is offered to you at a discount for 72 hours, applied for you on the payment page. Its amount and the time left are shown on the platform. It ends after the 72 hours and cannot be combined with a promo code.
A module on its own. Once that discount has ended, or three weeks after you asked for free access, you can buy The Booking Engine or The Music System on its own. It opens on your free access code with its templates; the other modules stay locked. You can add the rest of the course at any time and pay only the difference: what you paid for the module comes off the price of the full program. Each of these purchases has its own guarantee (see section 8).
7. What you can do with the content
The texts, videos, templates and contact files are for your personal use, in your own music career. You can fill in and use the templates for your own projects. You cannot share, resell or publish the content, in full or in part.
8. The 90-day guarantee
The sales page makes this promise, in Basil's words:
"Put it to work for 90 days. If you're still not happy after that, I'll refund you in full."
Here is how it works:
- It applies to each purchase on its own: the full program, a module bought on its own, and the rest of the course added to it, each counted from the day of that purchase.
- The guarantee opens on day 91 after your purchase and closes at the end of day 120.
- Email contact@arenskymusic.com and ask for your refund. Your email must include your access code, the email address you bought with, and your Stripe payment receipt as an attachment. You do not have to explain why.
- Once we have these three things, we refund the full amount to the payment method you used, within 30 days. Your access code is then switched off, or goes back to free access if it started as one (see section 6). If you are refunded the rest of the course added to a module, the module you bought first stays open.
There is no refund before day 91 or after day 120.
9. Discovery Coaching Call
After payment you send the days and hours that suit you, and Basil confirms a slot by email. The call lasts 60 minutes, on Google Meet, in English or in French.
- You can move your call for free up to 24 hours before it starts, from the link in your confirmation email.
- You can cancel up to 24 hours before it starts and get a full refund.
- Less than 24 hours before, or if you do not show up, the call counts as taken and is not refunded.
- If Basil has to move the call, you choose between a new slot and a full refund.
- You receive Basil's written notes within 48 hours after the call.
Once the call has taken place, it cannot be refunded.
For a limited time, in the countries where the platform shows this offer, Spin & Scale comes with one Discovery Coaching Call at no extra cost, and so does adding the rest of the course to a module bought on its own. This bonus call works like a paid one, with these differences:
- You ask for it from the link in your bonus call email, within 3 months of your purchase of Spin & Scale. After that, the link closes and the call is no longer owed.
- It is free: it cannot be exchanged for money, refunded or passed on to someone else.
- Like a paid call, it is held in English or French. If you cannot hold a conversation in either language, the call cannot take place. It is then not replaced by money, and it is not a reason to refund Spin & Scale: the guarantee of section 8 applies as written.
- You can move it as described above. Less than 24 hours before, or if you do not show up, it counts as taken.
- If your purchase of Spin & Scale is refunded or disputed with the bank before the call takes place, the bonus call ends with it.
- We can stop offering the bonus call on new purchases at any time. It stays owed to everyone who bought while the offer was on.
10. Your right to cancel in the EU and the UK
If you live in the European Union or the United Kingdom, the law gives you 14 days to cancel most online purchases.
Spin & Scale is digital content delivered right away. By buying it, you ask for immediate access and you accept that this 14-day right ends as soon as your access is delivered: your access code, or the full program or the module you bought opening on your free access code. The 90-day guarantee in section 8 still applies.
For the Discovery Coaching Call, you can cancel as described in section 9. If your call takes place within those 14 days, you are asking us to deliver it before they end, and the right to cancel ends once the call has taken place.
11. If something goes wrong with a payment
Email us first. It is faster than a dispute with your bank, and we will sort it out. While a payment is disputed with the bank, the access code linked to it is switched off, or goes back to free access if it started as one.
12. Our responsibility
We prepare the program and the call with care. They are provided as they are, with no promise of a specific result. As far as the law allows, our total liability for a purchase is limited to the amount you paid for it. Nothing in these terms removes the rights the consumer law of your country gives you.
13. Changes to these terms
We may update these terms. The version in force on the day you buy is the one that applies to your purchase.
14. Law
These terms are governed by the laws of the United Arab Emirates. If you buy as a consumer, you keep the protection of the mandatory rules of the country where you live.