Privacy

Last updated: November 13, 2026

1. Who is responsible for your data

Jupita FZE, Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates (Formation Number 4423805). For any question or request: contact@arenskymusic.com.

2. What we collect, and why

• When you sign up for updates: your first name, your email and the page you came from. We use them to send you the news you asked for. Every email has an unsubscribe link.
• When you ask for free access: your email, your first name if you give it, the language you choose and where you asked from (a page of our site, an email or a message from us), the kind of browser and device you used (for example the Instagram app on a phone) and, if you said yes in the cookie banner, the ad or the link that brought you. We use them to send your access code, to run your free access and its discount, and to know which of our pages and messages bring people to Spin & Scale. If you buy later, your purchase is linked to your free access. We also send you emails about Spin & Scale and its offers, as the form says, unless you tick the box to refuse them when you sign up; if you ticked it, you get no offers, only the emails about your free access itself, such as your code and a few reminders to read, each with a link to stop them. If you refused the offers, the platform may ask you once more, when you reach your first rank: if you tick that box, you join the list, and we keep the date and the sentence you ticked. Unless you refused them, your access email also tells you about my coaching call, and if you open its link we note the day you first did. The links in our emails also tell us which email you came from and the day you first opened each one, to see which emails help. Every one of these emails has a link to unsubscribe in one click, and you can also ask us to stop at any time. If you signed up before November 6, 2026, nothing changes for you: you get these emails only if you ticked the box that asked for them.
• When you buy: your name, email and billing address, what you bought and the amount, the country and last four digits of your card, and your IP address at the time of purchase. We use them to deliver your purchase, handle refunds, prevent fraud and keep the accounting and tax records the law asks for. Your card details go to Stripe. We never see or store your full card number.
• When you use Spin & Scale, with paid or free access: your access code, your reading progress, quiz results, bookmarks and settings, the contract you sign with yourself (your name, your goal and your signature), your answers to the four questions at the start of a free access and to our surveys. We use them to run the platform, save your place and improve the program.
• Your country, for prices: the first time you open the platform, we look up the country of your IP address, so prices show in your currency and at the level of your country. Only the country is kept with your account, not the address. This product includes GeoLite Data created by MaxMind, available from https://www.maxmind.com.
• When you book a call: the days and hours you say you are free, your slot, your timezone and what you send us before the call.
• When you write to us: your email and your message.
• Technical logs: IP address, browser and pages requested, kept for security, and a record of each email we send (the address, its subject and when it left) and of the delivery failures that come back, to check that our emails arrive.

3. Cookies

The site sets the cookies it needs to work: one keeps you signed in and remembers your settings, one protects the forms, and one remembers your answer to the cookie banner for 6 months.

Only if you say yes in that banner, our public pages load the Meta Pixel, a tool from Meta, the company behind Facebook and Instagram: the sales pages, the link page and the pages shown after a payment. If you refuse, it does not load, it sets no cookie, and our server sends Meta nothing about you. The pages of the course itself never load it.

• What it does: it tells Meta that your browser opened these pages and what you did there: seeing an offer, pressing a buy button, completing a purchase and its amount, joining the email list. It sets cookies that stay up to 90 days, and it sends Meta your IP address and details about your browser. If you have a Facebook or Instagram account, Meta can link all this to it. We do not send Meta your name or your payment details.
• What our server sends: with the same yes, our server also tells Meta when you ask for free access, when you finish your welcome lesson, when you have read two of its modules, when you finish its free part, when a payment page opens and when you buy (with the amount). It sends your email and an internal number in scrambled form (hashed), your IP address, details about your browser and Meta's cookies. It sends nothing else about what you read. We keep this data only until Meta has received it. A yes given in one browser also counts for your access code on your other devices, until you refuse in the banner on a device you are signed in on, or write to us.
• The ad that brought you: with the same yes, the cookie that keeps you signed in also remembers which ad brought you, and we note it with your email if you ask for free access, to see which ads bring readers and buyers.
• Why we use it: to measure what our ads bring, and to show our ads on Facebook and Instagram to people who visited these pages or who resemble them.
• Who is responsible: we are, together with Meta Platforms Ireland Ltd, for collecting this data and sending it to Meta. Meta alone is responsible for what it does with it afterwards, and it may process it in the United States. See Meta's privacy policy.
• Changing your mind: “Cookie settings”, at the foot of each page, opens the banner again at any time. If you then refuse, Meta's cookies are deleted from your browser and our server stops sending events.

The presentation video, at the top of the sales pages and on the locked modules of the platform, is hosted on YouTube, a Google service. Until you press play, the page shows only a picture and nothing is sent to YouTube. When you press play, the video loads from YouTube's privacy-enhanced address (youtube-nocookie.com): YouTube then receives your IP address and details about your browser, and may store cookies or similar data on your device, under Google's privacy policy. Google may process this data in the United States.

4. Who we share it with

We do not sell your data. We share it only with the services we need to run ours: payments (Stripe), hosting and email, video (YouTube) and video calls, fonts, and an AI service that summarises survey answers without your name or email. Some of these services are outside your country, including in the United States. If you accepted the Meta Pixel, Meta receives what section 3 describes. We may also share data when the law requires it.

5. Where it is stored, and for how long

Our site and database are hosted in France.

• Purchase and tax records: 10 years.
• Your access, paid or free, your progress and your contract: as long as your access exists.
• Sign-ups for updates: until you unsubscribe.
• Emails you send us: up to 3 years.
• Technical logs: a limited time, then they are deleted.
• Records of the emails we send and of their delivery failures: 12 months.

6. Your rights

You can ask to see your data, correct it, delete it, receive a copy of it, or object to how we use it. Email contact@arenskymusic.com and we will answer within 30 days. Some records have to be kept by law, such as purchase records.

If you live in the EU or the UK, you can also complain to your data protection authority.

7. Children

Spin & Scale is not meant for children under 16, and we do not knowingly collect their data.

8. Changes

If we change this page, we update the date at the top.